Abend Gallery is proud to offer FREE Worldwide Shipping on all orders during May and June. However, we must mention some exclusions and conditions that apply to this incredible offer. Please take a moment to review the information below to ensure a smooth shopping experience.
- Free Shipping Coverage: Our free worldwide shipping offer is valid for most countries, with a few exceptions. Due to restrictions, shipping costs, or logistical challenges, we regret to inform you that we cannot provide free shipping to the following countries/regions:
Afghanistan, Belarus, Brazil, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe
- Minimum Order Value: To be eligible for free shipping, your order must meet a minimum order value of $150. Any order below this amount will be subject to standard shipping fees at a flat rate of $10 for the United States and $25 for all other countries not listed in the excluded country list.
- Delivery Times: Free shipping will be provided through our standard shipping option. Please note that delivery times may vary based on your location and customs processing times. Generally, orders should arrive within 1-6 business days domestically, and 6-14 business days internationally.
- Customs, Duties, and Taxes: Please be aware that any applicable customs, duties, or taxes for international orders are not included in the free shipping offer. These charges are the responsibility of the customer and will be due upon receipt of your package.
- Order Processing: Our processing time for orders is 1-14 business days. Please note that this time frame is in addition to the shipping times mentioned above. As a small family business, order processing times may take longer than expected due to a high volume of orders. If you need the package to ship as quickly as possible, please let us know, and we will do our best to accommodate your request.
- Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can also track your order by logging into your account on our website and clicking on the "Track My Order" link.
- Shipping Exclusions: Free shipping does not apply to oversized, hazardous, or special-order items. These items will be subject to additional shipping charges, which will be displayed at checkout.
- Returns & Refunds: If you are not satisfied with your purchase, please refer to our Return Policy for information on returns and refunds. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
- Promotion Cancellation: Abend Gallery reserves the right to cancel or modify the Free Worldwide Shipping promotion at any time without prior notice. We encourage our customers to take advantage of this offer while it lasts.
We appreciate your understanding of these exclusions and conditions. If you have any questions or concerns, please don't hesitate to contact our Customer Support team at 303-355-0950 or email us at info[at]abendgallery.com. Happy shopping!